FAQ
Questions people usually ask, answers we usually give!
How much does Rayon cost?
Rayon is free for a limited usage, or for students. Pricing tiers of our Pro and Team plan can be found here.
I want to change the units of the plan I imported. How do I do that?
Nothing is simpler! Units can be edited in the settings of your model's canvases directly. More on this topic in our settings page.
Why does the lines' thicknesses look different when I export my model to PNG/PDF?
Both the Line scale property and at the Page scale property impact the appearance of lines at export. Here's detailed documentation about it.
Can Rayon be used with tablets and smartphones?
No, not yet; this feature is in our roadmap but, for the time being, Rayon cannot be used with tablets and smartphones. Though the app can be accessed on these devices, the user experience has not yet been built for it.
I cannot find the furniture I need in Rayon’s libraries. How can I get other types of furniture?
Don't worry. We got you covered!
Rayon has built an entire repository of more than 40O0+ furniture blocks called 'Rayon assets' that can be found right here. Any furniture or collection of furniture can be downloaded from the website and uploaded to Rayon to be used!
My imported DWG is not at the right scale. What can I do?
An imported plan can sometimes be out of scale. This is often caused by a mismatch between the units of the original DWG file and Rayon’s unit system.
For instance, one can be in millimeters and the other in meters. It is, therefore, just a matter of applying a x1000 factor or x0.0001 to set the drawing back to its original size.
To restore the right scale, simply use the Scale tool.
Can Rayon be used offline?
Rayon cannot be loaded offline. However, we do offer the ability to keep working while your connection is lost. Changes done to your model will be synced once you are back online.
Can I share styles across my drawings?
You can use style libraries or templates to that effect. See our documentation here for more details.
Can I export a PDF/DWG/PNG with Rayon?
Yes! Please have a look at the Export page to learn more about it!
Which formats can I import into Rayon?
PDF, DWG, DXF, and images (JPG and PNG) can be imported into Rayon.
There are a few limitations on file sizes; check out our Import page for more details.
Can I copy from one model to another?
Yes, absolutely!
Simply use the Copy as Export option. You will find it in the right-click (or by pressing CTRL + SHIFT + C)...then simply paste in the destination model.
Where can I find doors in Rayon?
Doors can be found in the block library. More about block libraries here.
We're always available!
Feel free to email us at support@rayon.so if you need more info.
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